Privacy PolicyPolítica de privacidad


Indigo Sports, S.L. informs below of its privacy policy applied to personal data.

Who is responsible for the processing of your data?

What type of data do we process?

Depending on the products, services or functionalities that you want to enjoy at any given time, we will need to process some data or others. In general, said data will be, depending on the case, the following:

Remember that, when we ask you to fill in your personal data to give you access to some functionality or service on the website, we will mark some fields as mandatory, since they are data that we need to be able to provide you with the service or give you access to the functionality in question.

Please note that if you choose not to provide us with such data, you may not be able to complete your registration as a user or you may not be able to enjoy those services or functionalities.

For what purpose do we process your personal data?


Depending on how you interact with our website, we will process your personal data for the following purposes:

  1. For the development, compliance and execution of the Purchase and Sale Contract

    This purpose includes the processing of your data mainly for:

    Contact you in relation to updates or informative communications related to the products purchased, including sending quality surveys on the products supplied.

    Manage payment for the products you purchase, regardless of the payment method used.

    Activate the necessary mechanisms in order to prevent potential fraud against you and ourselves during the purchasing process. If we consider that the operation may be fraudulent, this processing may result in the blocking of the transaction.

    Manage possible returns once you have made a purchase and manage requests for information about the availability of different products.

    Invoice and to make available to you the tickets, invoices and any other document proving payment regarding the purchases you have made on our Platform.

  2. To respond to the requests or requests you make through the different means incorporated into our Platform.

    We only process personal data that is strictly necessary to manage or resolve your request or request.

  3. For marketing purposes.

    To the extent that you subscribe to our newsletter, your personal data will be used for the periodic sending of company newsletters.

    You must remember that you can unsubscribe from the newsletter at any time and free of charge by communicating it toIndigo Sports, S.L.in the email .

  4. Usability and quality analysis to improve our services (Cookies)

    If you access our Platform, we inform you that we will process your browsing data for analytical and statistical purposes, that is, to understand the way in which users interact with our Platform and thus be able to make improvements to it. Likewise, on occasions, we carry out quality actions and surveys aimed at knowing the degree of satisfaction of our clients and users and detecting those areas in which we can improve.

What is the legitimacy for the processing of your data?

The legal basis that allows us to process your personal data also depends on the purpose for which we process it, in this way we will find different legal bases based on the following purposes:

  1. Development, compliance and execution of the purchase and sale contract.

    The processing of your data is necessary for the execution of the sales contract that binds us to you. We understand that the processing of this data is positive for all the parties involved when payment for a purchase occurs and in particular for you since it allows us to establish appropriate measures in order to protect you against fraud attempts carried out by third parties.

  2. Customer Support.

    We consider that we have a legitimate interest to respond to the requests or queries that you submit to us through the various existing means of contact. We understand that the processing of this data is also beneficial for you as it allows us to properly serve you and resolve any queries raised. When you contact us, in particular, to manage incidents related to the product purchased through the Platform, the processing is necessary for the execution of the purchase and sale contract. When your query is related to the exercise of the rights about which we inform you below, or to claims related to our products or services, what legitimizes us to process your data is compliance with legal obligations on our part.

  3. Marketing.

    The legitimate basis for processing your data for marketing purposes is the consent you provide.

    For example, when you agree to receive personalized information through various means, when you authorize the sending of a newsletter, or when you accept the legal bases to participate in a promotional action.

    In order to show you personalized information, we consider that we have a legitimate interest to carry out profiling with the information we have about you (Navigation you perform, preferences or purchase history) and the personal data that you have provided us such as age range or language. , since we understand that the processing of this data is also beneficial for you because it allows you to improve your user experience and access information according to your preferences.

  4. Usability and quality analysis.

    We consider that we have a legitimate interest in analyzing the usability of the Platform and the degree of user satisfaction since we understand that the processing of this data is also beneficial for you because the purpose is to improve the user experience and offer a higher quality service.

How long will we keep your data?

  1. Development, compliance and execution of the purchase and sale contract.

    We will process your data for the time necessary to manage the purchase of the products or services you have purchased and subsequently for the legally established deadlines for compliance with our tax obligations. On some occasions, we will only process some data until the time you decide, such as the payment data (credit card) that you have asked us to store for possible future purchases.

  2. Customer Support.

    We will process your data for as long as necessary to respond to your request or request.

  3. Marketing.

    We will process your data until you request unsubscription or cancel your subscription to the newsletter. If you participate in promotional actions, we will keep your data for a period of six 6 months from the end of the action.

    Regardless of whether we process your data for the time strictly necessary to fulfill the corresponding purpose, we will subsequently keep it duly stored and protected for the time in which responsibilities arising from the processing may arise, in compliance with the regulations in force at all times. Once the possible actions are prescribed in each case, we will proceed to delete the personal data.

Will we share your data with third parties?

To fulfill the purposes indicated in this Privacy Policy, it is necessary that we give access to your personal data to third parties that provide us with support in the services that we offer and that we detail below:

What are your rights when you provide us with your data?

We are committed to respecting the confidentiality of your personal data and guaranteeing the exercise of your rights.

You can exercise them free of charge by sending us an email to our address , simply indicating the reason for your request and the right you want to exercise.

If we consider it necessary to identify you, we may request a copy of a document proving your identity. In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:

Changes to the privacy policy.

We may modify the information contained in this Privacy Policy from time to time as we deem appropriate. If we do so, we will notify you in different ways through the Platform, or we will even communicate it to your email address when the change in question is significant for your privacy, so that you can review the changes, evaluate them and, where appropriate, oppose or unsubscribe from any service or functionality.

Information about cookies

We use cookies and similar devices to facilitate your navigation on the Platform, understand how you interact with us and, in certain cases, be able to show you advertising based on your browsing habits. Please read our Cookies Policy to learn more about the cookies and similar devices we use, their purpose and other information of interest.

We use our own and third-party cookies to facilitate your navigation on the website, to know how you interact with us and to collect statistical data. Please read our Cookies Policy to learn more about the cookies we use, their purpose and how to reject them, if you consider it so.